AGAM WAHLA PTY LTD

WE GUARANTEE TRANSPORT TIMELINESS

1. How do you ensure on-time deliveries?

We utilize advanced route planning and real-time tracking to minimize delays.

2. What is your average delivery time?

Depends on the route, but we maintain strict internal benchmarks for speed.

3. Can I track my shipment in real time?

Yes, our system provides live updates and notifications throughout transit.

4. What happens if there is a traffic delay?

We proactively reroute shipments and alert customers to minimize impact.

5. Are there express delivery options?

Yes, express services are available for urgent shipments with guaranteed timelines.

6. How do you handle adverse weather conditions?

We monitor weather forecasts and adjust routes or schedules to ensure safety and timeliness.

7. Do you offer cross-border guaranteed delivery?

Yes, with customs pre-clearance and route optimization, we minimize border delays.

8. How are urgent shipments prioritized?

Urgent shipments are flagged in our system and given priority in scheduling and routing.

9. Is there a delivery time window?

We offer time-specific delivery slots depending on route and service type.

10. How do you communicate delays?

Automatic notifications via email or SMS are sent immediately when delays occur.

11. Do you provide same-day delivery?

Yes, in select cities and for qualified shipments we offer same-day delivery services.

12. Can delivery schedules be adjusted?

Yes, we allow customers to modify delivery windows prior to dispatch.

13. How do you handle traffic disruptions?

Alternative routes and coordination with local authorities help reduce delays.

14. Can I schedule deliveries in advance?

Yes, scheduled delivery slots are available for both regular and express shipments.

15. Are weekend deliveries available?

Yes, we provide weekend services in selected areas.

16. How do you handle high-value shipments?

High-value shipments are given secure handling and real-time monitoring throughout transit.

17. Do you provide proof of delivery?

Yes, electronic proof of delivery is provided immediately upon completion.

18. How is urgent international shipping managed?

Customs pre-clearance and priority routing ensure minimal delays for international shipments.

19. Are partial shipments allowed?

Yes, less-than-truckload options can be scheduled with guaranteed timelines.

20. How do you manage perishable cargo?

Temperature-controlled logistics and dedicated vehicles ensure timely delivery of perishable items.

21. Can I adjust delivery locations mid-route?

We can accommodate changes if requested before the shipment reaches the final leg.

22. How are delays compensated?

We provide service guarantees and compensation depending on service terms.

23. Are regular updates provided?

Yes, automated and manual updates are provided for all shipments.

24. How can I contact support for urgent issues?

Our 24/7 support team can be reached via phone, email, or chat for urgent queries.

TIMELY GUARANTEE